End-User License Agreement

Last Updated: 05/10/2026

This End User License Agreement ("Agreement") is a legal agreement between you ("User," "you," or "your") and Hyve Apparel Co, a business operating in Morgantown, West Virginia ("Hyve," "we," "us," or "our"), governing your use of the Hyve Apparel customer order portal and related services (collectively, the "Platform").

By accessing or using the Platform, you agree to be bound by this Agreement. If you do not agree to these terms, do not use the Platform.

1. License Grant

Hyve grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for the purpose of managing your custom apparel orders with Hyve Apparel Co. This license does not include the right to sublicense, sell, resell, transfer, assign, or commercially exploit the Platform in any way.

2. Eligibility

You must be at least 18 years of age to use the Platform. By using the Platform, you represent and warrant that you have the legal capacity to enter into this Agreement. Use of the Platform is limited to a maximum of 5 active orders per account to ensure service quality.

3. Account Access

Access to the Platform is provided via a unique portal link tied to your email address. You are responsible for maintaining the confidentiality of your portal link and for all activity that occurs under your account. Notify us immediately at buzz@hyveapparelco.com if you suspect unauthorized access to your account.

4. Permitted Use

You agree to use the Platform only for lawful purposes related to your custom apparel orders with Hyve. You may use the Platform to:

Submit and track apparel orders
Upload design files, logos, and reference materials
Review and approve design proofs
Submit roster and sizing information
Communicate with the Hyve team
Review invoices and order history

5. Prohibited Use

You agree not to:

Use the Platform for any unlawful purpose or in violation of any applicable laws
Upload files containing viruses, malware, or harmful code
Attempt to gain unauthorized access to any portion of the Platform or its systems
Reverse engineer, decompile, or disassemble any part of the Platform
Use the Platform to infringe on the intellectual property rights of any third party
Submit false, misleading, or fraudulent information
Create multiple accounts to circumvent the 5 active order limit

6. Intellectual Property

All content, design, code, and features of the Platform are the exclusive property of Hyve Apparel Co or its licensors. You retain ownership of any original artwork, logos, and design files you upload to the Platform. By uploading files, you grant Hyve a limited license to use those files solely for the purpose of fulfilling your order.

7. User-Submitted Content

You represent and warrant that any content you upload to the Platform (including logos, artwork, and images) does not infringe on the intellectual property rights of any third party and that you have the legal right to use and share such content. Hyve is not responsible for any content you upload and reserves the right to remove content that violates this Agreement or applicable law.

8. Payment and Invoicing

Orders require a non-refundable design deposit of $60 to initiate the design process. Invoices are issued through QuickBooks Online and must be paid within the timeframe specified on the invoice. Failure to pay may result in suspension of your order. Final invoice amounts will be communicated prior to production.

9. Privacy and Data

We collect and store personal information including your name, email address, phone number, team name, and order details for the purpose of fulfilling your order and managing your account. We use SendGrid to send transactional emails and Google Drive to store your uploaded files. We do not sell your personal information to third parties. We use QuickBooks Online to process and manage invoices. By using the Platform, you consent to the collection and use of your information as described herein.

10. File Storage

Files you upload through the Platform are stored in a secure Google Drive folder associated with your order. Hyve retains uploaded files for the duration of your order and may delete them after order completion. You are responsible for maintaining copies of any files you upload.

11. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. HYVE APPAREL CO MAKES NO WARRANTIES REGARDING THE AVAILABILITY, RELIABILITY, OR ACCURACY OF THE PLATFORM. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HYVE APPAREL CO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM. OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO HYVE IN THE 12 MONTHS PRECEDING THE CLAIM.

13. Termination

Hyve reserves the right to suspend or terminate your access to the Platform at any time for any reason, including violation of this Agreement, without prior notice. Upon termination, your right to use the Platform immediately ceases.

14. Changes to This Agreement

We may update this Agreement from time to time. We will notify you of material changes by sending an email to the address associated with your account. Continued use of the Platform after any changes constitutes your acceptance of the updated Agreement.

15. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of West Virginia, without regard to its conflict of law provisions. Any disputes arising under this Agreement shall be resolved in the courts of Monongalia County, West Virginia.

16. Entire Agreement

This Agreement constitutes the entire agreement between you and Hyve Apparel Co with respect to the Platform and supersedes all prior agreements and understandings. If any provision of this Agreement is found to be unenforceable, the remaining provisions will remain in full force and effect.